About Us


Want to know more about Urban Adventures?

 

UPDATE: As of April 2014, we're part of the Intrepid Group, fully owned by Intrepid Travel. This is an exciting change and we're all looking forward to the future. 


We were originally established as a joint venture: in 2008 or so, Intrepid Travel and WHL Group decided to join together to create a new style of travel experience. They wanted options for people who wanted to get off the beaten path and really connect with destinations on a local level...but only had a day to do so. 

 

In 2009, Urban Adventures was born with that premise - day tours, with a local. All over the world, our tours take you behind the scenes of a destination to reveal its hidden gems. With Urban Adventures local teams in every destination we operate in, you are assured a real local experience.

 

Urban Adventures is truly a global company, with local teams in over 90 cities around the world. Even our management team is scattered across the globe!

 

 

Urban Adventures Global Team

We're living all over the world! London, Hanoi, Toronto, and Melbourne.

 

 

Tony in Myanmar

Tony Carne
General Manager


Melbourne, Australia

 

Tony became our big cheese in October 2011, after spending a few months as the Digital Marketing Manager. With a house in Nicaragua, business interests in Turkey, and married on a Red Sea beach in Egypt, our General Manager Tony is truly a global citizen. When not travelling, he is dreaming about travelling, talking about travelling, and seeking out the authentic flavours of the world in his home city of Melbourne.

 

Tony's top three UA tours are:

Cairo's Islamic Cairo in Depth, Cusco's Sacred Valley In Depth, and Bangkok's Chinatown and Food Discovery.

 

 

Klaudija - Global Sales Manager

Klaudija Janzelj
Global Sales Manager


London, England

 

Klaudija has been with Urban Adventures since the beginning! Originally from Slovenia, our Global Sales Manager Klaudija recently relocated to London. Klaudija began a career in journalism in Slovenia, but soon realised she needed a change and switched to tourism. Thus far she's lived in Turkey, Tunisia, the Czech Republic, South Africa, Vietnam, and Thailand. Klaudija's life revolves around her love of travel and hanging with local people, drinking a beer (or coffee, or tea) and just chatting about local weather and local families.

 

Klaudija's top three UA tours are:

Kyoto Cycling Tour, Venice's Cicchetti of Venice, and Kumasi's Voodoo Experience.

 

 

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Lindsay Young
Digital Marketing Manager


Toronto, Canada

 

Lindsay joined the Urban Adventures team in March 2011, and originally worked in business development before stepping into the digital role in December 2011. After what feels like forever, Lindsay is finally back living in her beloved hometown of Toronto. She spent six years living in Vancouver and a year living in England, and while she was away she nabbed a BA in Geography and an MSc in Tourism Management. Her favourite travel experiences usually involve local elements, and while travelling you can almost always find her eating cheese, drinking wine, keeping active, and trying to speak the local language. So far, Lindsay has visited 38 countries, and her favourites include Iceland, Hong Kong, Croatia, and Canada (of course!). 

 

Lindsay's top three UA tours are:

Toronto's Beer Makes History Better, Hong Kong's Around Kowloon in 8 Markets, and Melbourne's Moonlight Kayak.

 

 

About Us Sang

Sang Minh
Product Coordinator


Hanoi, Vietnam

 

Sang Minh, our Product Coordinator, is a native of Hanoi, Vietnam. She joined the Urban Adventures team in October 2011, and much like the rest of the team, she is an avid traveller, and particularly enjoys discovering local culture and customs when exploring a new destination. In addition to travelling, Sang enjoys cooking and trying recipes from other cultures. 

 

Sang's top three UA tours are:

Kyoto's City of Culture, A Taste of Marrakech: Inside the Medina, and Experience Bohemian Paris.

 

 

About Us Ha

Ngoc Ha Nguyen
Sales Support


Hanoi, Vietnam

 

Ha joined the Urban Adventures team in July 2012. She's really pleased to be working with Urban Adventures, especially because travel is a big passion of hers. Ha's dream is to travel around the world. In her spare time, Ha enjoys reading, chatting, shopping, and going out with her friends and family on the weekends. She's also a big dog lover, and considers them to be intelligent, friendly, loyal, and a best friend.

 

Ha's top three UA tours are:

Cairo's Alexandria City Discovery, Rome's Roman Dolce Vita, and Siem Reap's Angkor Adventure.

 

 

About Us Mai Anh

Mai Anh
Sales Support


Hanoi, Vietnam

 

Mai Anh joined the Urban Adventures team in April 2013, after working for years as a freelance tour guide and tour operator. Born and raised in Hanoi, Mai Anh loves travelling, and wishes to visit as many places in the world that she can. When travelling, she enjoys traditional culture and food, and understanding local people and local life.

 

Mai Anh's top three UA tours are:

Cicchetti of Venice, Secret Paris, and Tokyo After 5.

 

 

About Us Emma

Emma Higgins
Digital Marketing Coordinator


Toronto, Canada

 

Emma first joined Urban Adventures as an intern in June 2013, shortly after her move to Toronto, and began her role as Digital Marketing Coordinator in October 2013. Originally from England, Emma started travelling at the age of 20 with a backpacking trip through 15 countries in Europe. Well and truly bitten by the travel bug, she has since spent every last moment and penny travelling to Asia, Africa, and the Americas. You can usually find her getting involved with local volunteering on her adventures, and in the past she has worked on a vineyard in Spain, helped at an animal shelter in Peru, and even learned how to make goat's cheese in Canada.

 

Emma's top three UA tours are:

Mexico City's Cantinas, Mariachi & Lucha Libre, Hanoi's Street Food by Night, and Havana's Classic American Car Tour.

 

 

About Us Hang

Hoang Thu Hang
Global Sales Coordinator


Hanoi, Vietnam

 

Hang joined the UA team in December 2013, so she's the newest member of our crew. Before us, Hang worked as a tour operator/sales executive for more than six years before wanting something new and different. Hang was born and raised in Hanoi, and still lives there. Some of her favourite things to do in the city are wandering the small alleys of the Old Quarter, exploring the bustling local markets, or sipping hot tea and enjoying some street food. Hang likes to ride out to the countryside to go chat with locals in traditional villages, and she also enjoys travelling, reading, and art.

 

Hang's top three UA tours are:

Hoi An Walking and Cooking Class, Cusco's Machu Picchu Full Day Tour, and The Seven Markets of Durban.

 

 

Our Travellers

Our Travellers


Global Citizens

 

With such a diverse team and varied tour offering, it's no surprise that our travellers also come from all different countries and all walks of life. We welcome everyone to join us on our adventures all over the world - as long as you've got an open mind and a craving for an authentic local experience, that is! Can't wait to meet you!

 

 

 

Intrepid Logo

Intrepid Travel

 

One of Urban Adventures' parent companies, Intrepid Travel is one of the world’s leading small group adventure tour operators. Intrepid believes that travel is one of the most entertaining, enlightening, life-changing, and fulfilling things you can do. Intrepid is committed to culturally and environmentally responsible tourism and its grass-roots style of fun, imaginative, budget holidays has taken travellers on overland trips through Asia, the Pacific, Europe, the Middle East, and Latin America for over 20 years.

WHL Group

WHL Group

 

Our other parent company is WHL Group. Originally a project of the International Finance Corporation (part of the World Bank Group), the WHL Group believes in improving the travel experience and the ethical standards of tourism from the bottom up and for everyone involved. WHL Group companies tap into and magnify the excellence of local tourism experts who, alone, are local leaders, but united have become a forceful global presence for the right kind of tourism, bringing to major markets all the local opportunities that make a positive impact on hosts and visitors. By sticking to its values, the WHL Group is now the largest local-travel network in the world, an ensemble of global travel companies that help travellers find unique ways to experience a destination through conscientious local tourism professionals.

 

 

 

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Responsible Travel with Urban Adventures

 

Wherever we go in the world, we take a responsible attitude with us. That means travelling in a way which both respects and benefits local people, their culture, their economy, and their environment. Please read on for more information on our Responsible Travel policy and how you can be a responsible traveller for your entire journey.


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