Inclusions: We will work with you to include whatever you need in accordance with your wishes and budget.
Exclusions: Exclusions will simply be anything outside of the inclusions you've agreed upon.
Dress standard: In Patagonia we often experience four seasons in one day, so we recommend multiple layers of clothing: a base layer, an insulating layer and a rain and windproof layer. Bring a good waterproof backpack. Hiking boots will be required for any active walking tours. Please don't forget your sunscreen, sunglasses and sun hat.
Confirmation of booking: If you have your voucher, your booking is confirmed. We'll see you at your hotel for pick up. Please check your hotel details are correct on the voucher.
If your details are not correct, it is very important to please email us to confirm your correct pick up hotel using the contact details on the voucher. If you prefer you may also phone the change through to us during business hours.
Closure of sites: In emergency situations such as naturals disasters or events, the national emergency office (Onemi) will order park closures, road closures and halt maritime crossings. In the unlikely event that this occurs, we will notify the group to discuss alternative dates or refunds.
Child Policy: This is a child-friendly tour. Children between the ages of 6 and 11 inclusively are permitted on this tour at the rate listed above. Please select ‘child’ above when booking. Children under the age of 6 are permitted to join this tour free of charge. Please inform us at the time of booking if you’ll be bringing a child under the age of 6. You can do so in the special request box on the checkout page.