Urban Adventures is about a new style of travel experience for those who want to get off the beaten path and really connect with a destination. The experience can be as short as a couple of hours, or a whole day, but in every case our Urban Adventures tours take travellers to interesting places to meet locals, and to really see what makes a place tick.
We are a division of Intrepid Travel, a leading experiential tour company to over 70,000 travellers annually.
At Urban Adventures, we firmly believe local travel is one of the best ways we can support responsible tourism. In fact, we believe it so strongly that we’ve made it our entire business! All our tours are run by local experts, not some faceless corporate team located halfway around the world with no sense of the local vibe.
We craft our tours to ensure every traveller has authentic interactions with local people, businesses, transportation, and food and drink. Local travel gives you the opportunity to experience a destination as locals do, and has the potential to impact you in ways you never imagined. In short: local is awesome.
As a responsible travel company, we promise to:
- Use locally owned infrastructure on our tours whenever possible.
- Spread the financial benefits amongst local people and operators.
- Provide employment and leadership opportunities for local people.
- Respect local customs and culture.
- Provide safe tours for Urban Adventure partners, staff, and travellers.
- Educate travellers and our partners about how and why we choose to travel this way.
- Limit any negative impact to the daily lifestyles of local people.
- Limit any physical impact on natural and cultural environments.
- Provide support to organisations and local communities.
- Provide opportunities for travellers to interact with local people.
- Actively ban partners, staff, and passenger participation in or endorsement of commercial sexual activities or illegal drug use on Urban Adventures tours.
- Work to prevent the exploitation of children in tourism.
- Actively discourage participation in activities that exploit animals.
- Use local partners that adhere to Urban Adventures' responsible travel principles.
- Support and encourage fair employment practices.
- Give our travellers the best possible value.
- Have fun!
As a traveller, we ask that you keep the following in mind:
- People: Be mindful of the local citizens, and seek understanding through shared experiences. Consider their customs and values while in their homeland, and when in doubt, ask your guide for advice.
- Environment: Be mindful of the local environment, and act with conservation and sustainability in mind. Follow local guidelines, as recommended by your guide, and make proactive decisions on your own.
- Culture: When travelling to other cultures, remember that not everyone's customs are the same as yours at home. Be respectful, and be mindful of openly questioning a customary practice, even if you disagree with it. Try to understand from their perspective. You may learn something! Your guide will be an excellent point of reference here, so check with them if you're unsure.
- Economy: Make every effort to use local businesses and put your tourism dollars in the right (local) pocket. We use local vendors and businesses, and your guide will be able to advise you on the best ways to support the local economy.
Tony Carne, General ManagerMelbourne, Australia
Tony became our big cheese in October 2011, after spending a few months as the Digital Marketing Manager. With a house in Nicaragua, business interests in Turkey, and married on a Red Sea beach in Egypt, our General Manager Tony is truly a global citizen. When not travelling, he is dreaming about travelling, talking about travelling, and seeking out the authentic flavours of the world in his home city of Melbourne.
Klaudija Janzelj, Global Sales ManagerLondon, England
Klaudija has been with Urban Adventures since the beginning! Originally from Slovenia, our Global Sales Manager Klaudija recently relocated to London. Klaudija began a career in journalism in Slovenia, but soon realised she needed a change and switched to tourism. Thus far she's lived in Turkey, Tunisia, the Czech Republic, South Africa, Vietnam, and Thailand. Klaudija's life revolves around her love of travel and hanging with local people, drinking a beer (or coffee, or tea) and just chatting about local weather and local families.
Lindsay Young, Digital Marketing ManagerToronto, Canada
Lindsay joined the Urban Adventures team in March 2011, and originally worked in business development before stepping into the digital role in December 2011. After what feels like forever, Lindsay is finally back living in her beloved hometown of Toronto. She spent six years living in Vancouver and a year living in England, and while she was away she nabbed a BA in Geography and an MSc in Tourism Management. Her favourite travel experiences usually involve local elements, and while travelling you can almost always find her eating cheese, drinking wine, keeping active, and trying to speak the local language. So far, Lindsay has visited over 40 countries, and her favourites include Iceland, Hong Kong, Croatia, and Canada (of course!).
Ha Nguyen – Finance ManagerHanoi, Vietnam
Ha was Urban Adventures’ very first employee! Ha lives just west of Hanoi, Vietnam, in a mountainous area called Son Tay Town. When she’s not working, her favourite things to do are practicing yoga and having coffee with friends.
Louise Ferguson – Community & Acquisition ManagerToronto, Canada
After three years with Intrepid Travel in Melbourne, Louise made the big move to Toronto to join the Urban Adventures team in October 2014. After six years working as a marketer in the tourism industry Louise literally eats, sleeps, breathes and even dreams travel and as the Community and Acquisition Manager Louise loves nothing more than sharing travel experiences and making new friends on Urban Adventures, wherever she may be in the world. As a New Zealand born “Kiwi” and being from such a small country Louise’s best travel experiences come from getting lost in big cities and her favorite so far include New York, Paris, Tokyo, Bangkok, Singapore and Ho Chi Minh City. As a self-proclaimed foodie, you’ll find Louise sussing out the best street food, getting lost on local transport, or tucked up in a local café or bar watching daily life go by, whether she is at home or travelling.
Tammy Burns – Content Marketing SpecialistToronto, Canada
Tammy joined the Urban Adventures team in the summer of 2014, in a role that lets her combine her two favourite things: storytelling and travel! Before her marketing days, Tammy worked in publishing as an editor and writer for various magazines, newspapers, and websites (her coolest gig: reporting live from an erupting volcano in Iceland). Her love of food, beer, and travel — and particularly, eating food and drinking beer while travelling — not only fuelled most of her writing career, but also led her to first learning about Urban Adventures tours in her hometown of Toronto. Her travels have taken her to 5 continents, and while she’s never met a city she didn’t like, her favourites are Reykjavik, Havana, Hoi An, and Melbourne.
Sarah Barrable-Tishauer – Digital Marketing CoordinatorToronto, Canada
Sarah jumped on the newly expanded Urban Adventures marketing team in May 2014. With a 10-year professional acting career, Communications and Computation Arts degree from Concordia University in Montreal, extensive volunteerism experience, and freelance web business, Sarah is a bit of a Swiss Army knife. She loves engaging her diverse background to bring the Urban Adventures brand to life online. Since she got her first passports (Canadian and British) at the tender age of 18 months, Sarah hasn’t stopped travelling. She’s been to every continent (except Antarctica), led a group of youth to India for a Free the Children community project, and recently earned her PADI scuba certificate in the Pitons of St Lucia. Never bored and always wanderlusting, Sarah loves to explore the world through taste, music, and local life!
Sang Minh – Product & Training CoordinatorHanoi, Vietnam
Sang Minh, our Product Coordinator, is a native of Hanoi, Vietnam. She joined the Urban Adventures team in October 2011, and much like the rest of the team, she is an avid traveller, and particularly enjoys discovering local culture and customs when exploring a new destination. In addition to travelling, Sang enjoys cooking and trying recipes from other cultures.
Thu Hang – Global Sales CoordinatorHanoi, Vietnam
Hang joined the Urban Adventures team in December 2013. Before that, Hang worked as a tour operator/sales executive for more than six years before wanting something new and different. Hang was born and raised in Hanoi, and still lives there. Some of her favourite things to do in the city are wandering the small alleys of the Old Quarter, exploring the bustling local markets, or sipping hot tea and enjoying some street food. Hang likes to ride out to the countryside to go chat with locals in traditional villages, and she also enjoys travelling, reading, and art.
Ngoc Ha Nguyen – Product CoordinatorHanoi, Vietnam
Ha joined the Urban Adventures team in July 2012. She's really pleased to be working with Urban Adventures, especially because travel is a big passion of hers. Ha's dream is to travel around the world. In her spare time, Ha enjoys reading, chatting, shopping, and going out with her friends and family on the weekends. She's also a big dog lover, and considers them to be intelligent, friendly, loyal, and a best friend.
Mai Anh – Sales SupportHanoi, Vietnam
Mai Anh joined the Urban Adventures team in April 2013, after working for years as a freelance tour guide and tour operator. Born and raised in Hanoi, Mai Anh loves travelling, and wishes to visit as many places in the world that she can. When travelling, she enjoys traditional culture and food, and understanding local people and local life.
Hoa La – Finance AssistantHanoi, Vietnam
Hoa joined the Urban Adventures team in September 2014 as Accounting Assistant. Originally from Son Tay Town, near Hanoi, Vietnam, Hoa is married and now lives in Hanoi. Her hobbies include cooking and listening to music, and in her free time she likes to shop. Hoa’s dream is to travel the world.
Urban Adventures' head office team is not currently hiring. Please check back often for new opportunities.
If you are interested in launching Urban Adventures in your destination, please visit our Become a Local Partner page for more information.
If you are interested in hosting travellers in your home for a home cooked meal, please visit our Become a Home Cooked Host page for more information.
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